.png){kind=small}
Audiences
Comprehensive view of user interactions, status tracking, and engagement analytics.
Audience Management
| User ID | Name | Contact | Status | Disposition | Duration | Queries | Unanswered | Sentiment | Intents | Escalations | Actions | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| USR001 | John Smith | john.smith@email.com | +1-555-0123 | Converted | Converted | 15 min 30 sec | 8 | 1 | Positive | Product Inquiry Support Request | 0 | |
| USR002 | Sarah Johnson | sarah.johnson@email.com | +1-555-0456 | Qualified | Interacted | 8 min 12 sec | 3 | 0 | Neutral | Claim Filing | 1 | |
| USR003 | Mike Davis | mike.davis@email.com | +1-555-0789 | Lead | Read | 4 min 6 sec | 2 | 1 | Positive | Payment Inquiry | 0 | |
| USR004 | Emily Wilson | emily.wilson@email.com | +1-555-0321 | Lost | Dropped-off | 2 min 30 sec | 1 | 1 | Negative | Support Request | 2 | |
| USR005 | Robert Brown | robert.brown@email.com | +1-555-0654 | Losing | Answered | 12 min 18 sec | 6 | 2 | Neutral | Product Inquiry Pricing | 1 |