Microbot Analytics

Total Executed Flows

Distribution of Conversation Topics

Policy Awareness: 45%

Claims: 25%

Premium Payment: 20%

Other Queries: 10%

Policy Inquiry

Insurance Renewal

Premium Payment

Commonly Asked Questions

List of frequently asked questions across all channels

How do I file a claim?Claims

What is my deductible?Policy Coverage

How can I pay my premium?Premium Payment

Can I add a new vehicle to my policy?Policy Change

What documents do I need for a claim?Claims

Conversation Insights